TruVida Recovery Corporation, its subsidiaries and affiliates (“TruVida Recovery“) is committed in protecting the privacy and security of its wide range of users. TruVida Recovery‘s goal is to provide you with a customized and personalized Internet experience that delivers information, services and resources that are with utmost relevance and helpfulness. To achieve our mission and vision, TruVida Recovery sometimes collects information during your visits to understand what differentiates you from other users of TruVidaRecovery.com. We operate under the most strict set of privacy principles:
The only information TruVida Recovery obtains about its individual users to its Web site is that information are submitted voluntarily. There are cases when TruVida Recovery may need personal information from website visitors to provide them with customized content or to inform them about new features or services, users are explicitly asked for that information.
Personally identifiable information provided by users (name, e-mail or home address, etc.) will not be disclosed to anyone unless users indicate that TruVida Recovery may do so, or unless required by law, in conjunction with a government inquiry, or in litigation or dispute
Resolution. Only statistical information about TruVidaRecovery.com users as a group (usage habits, demographics) may be shared with any affiliate, subsidiary, sponsor, advertiser or partner of TruVida Recovery, unless an appropriate confidentiality agreement is in place.
TruVida Recovery provides strict security information to safeguard online transactions. All private information gathered from its users are stored in a secured database. The following discloses TruVida Recovery‘s information gathering and dissemination practices for TruVidaRecovery.com. Additional terms and conditions, if any, regarding the collection and use of your information may also be provided to you before you sign up for a particular service. With it users will learn what personally identifiable information from them is collected, how and when TruVida Recovery might use such personal information, how TruVida Recovery protects such information, who has access to these information, and how users can correct any inaccuracies in the information provided.
Your privacy is of utmost importance to us. By participating in the Council of Better Business Bureau’s BBBOnLine® Privacy Program we have made a commitment to meet the program’s strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at https://www.bbbonline.org
WHAT INFORMATION IS COLLECTED
TruVida Recovery attains certain information from its users in three ways: (a) from TruVida Recovery Web server logs, (b) with cookies and (c) directly from the user.
(a) IP Addresses (Server Log Information)
TruVida Recovery places a text file called a “cookie” in the browser files of any user who visits the website computer. Cookies are pieces of information that a particular Web site transfers to an individual’s hard disk for record keeping. TruVidaRecovery.com uses these cookies during a users online session to deliver content specific to such interests. Cookies allow TruVida Recovery to avoid showing any individual the same ad or other message repeatedly. TruVida Recovery Web Site cookies do not contain personal information. They do enable TruVida Recovery to relate your use of the site to information that you have specifically and knowingly provided to TruVidaRecovery.com.
(c) Web Analytics
TruVida Recovery may use Google Analytics to understand TruVidaRecovery.com‘s site usage. Site usage information is used to help design, develop, and support TruVidaRecovery.com. To the extent TruVida Recovery uses Google Analytics Google receives and stores TruVidaRecovery.com’s contributed site usage information (such as pages accessed), but it does not receive any individually identifiable or sensitive information as a part of this process. If you do not want data collected by Google Analytics, you can use the Google Analytics Opt-out Browser Add-on available on Google’s website.
(d) Registration (User-Supplied Information)
TruVidaRecovery.com site registration systems require users to give TruVida Recovery contact information such as their name and e-mail address, and demographic information such as organization and/or role. The user’s contact information is used to contact the user when necessary. Users may choose (opt-in) to receive future mailings; see the choice/opt-in section below. TruVida Recovery uses this data to tailor the user’s experience at TruVidaRecovery.com, showing the user content that reflects their stated preferences. This information may be shared with affiliates, subsidiaries, sponsors, advertisers or partners on an aggregate basis, but personally identifiable information will not be disclosed without the user’s prior consent.
SERVICES (USER-SUPPLIED INFORMATION)
If users sign up with any services from TruVida Recovery, We may collect personally identifiable information such as contact information (e.g., name, address, telephone number and e-mail address), demographic information (e.g., zip code, organization and/or role), billing information
(e.g., credit or debit card numbers), or sensitive information (e.g., social security number, healthcare information).
We may use such information for verification and clarification that only authorized users can access to the respective application; to build your electronic client record or electronic personal health record so that TruVida Recovery may provide you the specific personalized service you have applied for and agreed with; and to contact you when deemed necessary, to communicate and provide helpful tips and advice while participating to this service.
In order to provide users with the greatest value, TruVida Recovery may provide links to various accredited third party Web sites. However, even if a third-party affiliation exists between TruVida Recovery and that of other web sites, TruVida Recovery has no authority over linked sites, in which, each maintains its own independent privacy and data collection policies and procedures. TruVida Recovery assumes no responsibility or liability for these independent procedures, methods and/or actions and is not responsible for the independent policies or procedures of any destination sites. Similarly,TruVida Recovery cannot take full and/or any responsibility for the privacy initiatives or the content of such Web sites. These destination links are provided only for the user’s convenience, and as such, users can access them at their own risk. However, TruVida Recovery wishes to ensure the utmost integrity of the TruVida Recovery Web site and its destination links, comments pertaining to TruVidaRecovery.com or any sites visited through TruVida Recovery links are greatly appreciated. See the Contacting this Web Site section below.
SURVEYS AND QUESTIONNAIRES
TruVidaRecovery.com online surveys and questionnaires may ask users for contact and demographic information. Any individual user’s contact information may be used when deemed necessary. Users may opt-out of receiving future mailings; see the choice/opt-in section below.
Demographic and profile data is also collected at TruVidaRecovery.com. This information may be shared altogether with affiliates, subsidiaries, sponsors, advertisers or partners on an aggregate basis, but will not indicate the identity of individual users.
Some TruVidaRecovery.com web site features may use online applications in collecting data to facilitate an e-commerce transaction, such as registering asking you for a specific conference. TruVida Recovery will ask your utmost permission to transfer this data to a third party (e.g., conference coordinator) in facilitating this transaction. TruVida Recovery will then use this information to verify the transaction for customer satisfaction services and accounting reasons. TruVida Recovery may also use this information to help personalize your experience on TruVidaRecovery.com. TruVida Recovery will also share this information with other third parties on an aggregate basis, but it will not indicate the identity of any individual or specific users. See the External Links section above for additional disclaimers regarding third-party Web sites.
TruVida Recovery may hold contests on TruVidaRecovery.com in which users will be asked for contact and demographic information. The user’s account information is used to contact the user when deemed necessary. Web users may choose to accept future mailings; see the choice/opt-in section
below. Demographic and profile data is also collected at TruVidaRecovery.com. Such information collected is shared with subsidiaries, affiliates, sponsors, partners and/or advertisers on a case-to-case basis, but it will not indicate any identity from individual users.
TruVidaRecovery.com provides security measures in place to protect any loss, misuse and whatever alteration of the information under TruVida Recovery‘s control. TruVida Recovery integrates strict and highest security measures to safeguard online transactions. All personal information is stored in a secured, well guarded Database.
Matters relating to the Health Insurance Portability and Accountability Act (HIPAA) privacy and security are collaboratively managed by the Office of Internal Audit, Compliance and Enterprise Risk Management and the information technology security group. To protect our patients’ privacy and confidentiality, TruVida Recovery strives to ensure the privacy and security of protected health information (PHI) for all our patients as required by HIPAA. Visit this Link, for more information regarding Truvida’s polocies regaridng HIPAA
CHILDREN’S PRIVACY PROTECTION
CHOICE/OPT-IN; REVIEW/CORRECT/UPDATE; CONTACTING THE WEB SITE
TruVidaRecovery.com provides users opportunities to opt-in in receiving communications from TruVida Recovery at the point where TruVida Recovery requests information about the user. We also provide users any options listed below for removing any information from TruVida Recovery‘s database in order to stop receiving communications or TruVida Recovery‘s service; for changing, reviewing and modifying any information previously provided (subject to reasonable frequency limitations, which TruVida Recovery has established as three or fewer requests per year); or should you have any questions, clarifications about this privacy statement, the practices and applications of this Web site, or your interaction with this Web site:
You can send e-mail to: [email protected]
You can send mail to the following postal address:
29522 Via Valverde
Laguna Niguel, CA. 92677
You can call the following telephone number: 949-388-3866
TruVida Recovery has the right to change the terms, conditions, and notices under which the TruVidaRecovery.com Web Site is offered, including but not limited to any changes associated with the use of the TruVidaRecovery.com Web Site now or for future references. Regular view of these terms and conditions is in your responsibility. Note that we will give internet users the opportunity to opt-out or prohibit new/unrelated uses of any personal information provided.
EFFECTIVE DATE: December 18, 2015
REVISED DATE: November 16, 2016