Privacy Policy

OVERVIEW

TruVida Recovery Corporation, its subsidiaries and affiliates (“TruVida Recovery“) is committed in protecting the privacy and security of its wide range of users. TruVida Recovery‘s goal is to provide you with a customized and personalized Internet experience that delivers information, services and resources that are with utmost relevance and helpfulness. To achieve our mission and vision, TruVida Recovery sometimes collects information during your visits to understand what differentiates you from other users of TruVidaRecovery.com. We operate under the most strict set of privacy principles:

The only information TruVida Recovery obtains about its individual users to its Web site is that information are submitted voluntarily. There are cases when TruVida Recovery may need personal information from website visitors to provide them with customized content or to inform them about new features or services, users are explicitly asked for that information.

Personally identifiable information provided by users (name, e-mail or home address, etc.) will not be disclosed to anyone unless users indicate that TruVida Recovery may do so, or unless required by law, in conjunction with a government inquiry, or in litigation or dispute

Resolution. Only statistical information about TruVidaRecovery.com users as a group (usage habits, demographics) may be shared with any affiliate, subsidiary, sponsor, advertiser or partner of TruVida Recovery, unless an appropriate confidentiality agreement is in place.

TruVida Recovery provides strict security information to safeguard online transactions. All private information gathered from its users are stored in a secured database. The following discloses TruVida Recovery‘s information gathering and dissemination practices for TruVidaRecovery.com. Additional terms and conditions, if any, regarding the collection and use of your information may also be provided to you before you sign up for a particular service. With it users will learn what personally identifiable information from them is collected, how and when TruVida Recovery might use such personal information, how TruVida Recovery protects such information, who has access to these information, and how users can correct any inaccuracies in the information provided.

Your privacy is of utmost importance to us. By participating in the Council of Better Business Bureau’s BBBOnLine® Privacy Program we have made a commitment to meet the program’s strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at https://www.bbbonline.org

WHAT INFORMATION IS COLLECTED
TruVida Recovery attains certain information from its users in three ways: (a) from TruVida Recovery Web server logs, (b) with cookies and (c) directly from the user.

(a) IP Addresses (Server Log Information)
An IP address is a number automatically assigned to any individual’s computer whenever user’s access the Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers and servers to recognize and communicate with each other. TruVida Recovery collects these IP addresses to conduct system administration, report aggregate information to affiliates, subsidiaries, sponsors, advertisers or partners, and conduct site analysis. TruVida Recovery will also use IP addresses to identify any website users who refuse to comply with TruVida Recovery‘s Terms of Use Agreement, and to identify users who will threaten TruVida Recovery‘s service, site, user, clients or others.

(b) Cookies
TruVida Recovery places a text file called a “cookie” in the browser files of any user who visits the website computer. Cookies are pieces of information that a particular Web site transfers to an individual’s hard disk for record keeping. TruVidaRecovery.com uses these cookies during a users online session to deliver content specific to such interests. Cookies allow TruVida Recovery to avoid showing any individual the same ad or other message repeatedly. TruVida Recovery Web Site cookies do not contain personal information. They do enable TruVida Recovery to relate your use of the site to information that you have specifically and knowingly provided to TruVidaRecovery.com.

(c) Web Analytics
TruVida Recovery may use Google Analytics to understand TruVidaRecovery.com‘s site usage. Site usage information is used to help design, develop, and support TruVidaRecovery.com. To the extent TruVida Recovery uses Google Analytics Google receives and stores TruVidaRecovery.com’s contributed site usage information (such as pages accessed), but it does not receive any individually identifiable or sensitive information as a part of this process. If you do not want data collected by Google Analytics, you can use the Google Analytics Opt-out Browser Add-on available on Google’s website.

(d) Registration (User-Supplied Information)
TruVidaRecovery.com site registration systems require users to give TruVida Recovery contact information such as their name and e-mail address, and demographic information such as organization and/or role. The user’s contact information is used to contact the user when necessary. Users may choose (opt-in) to receive future mailings; see the choice/opt-in section below. TruVida Recovery uses this data to tailor the user’s experience at TruVidaRecovery.com, showing the user content that reflects their stated preferences. This information may be shared with affiliates, subsidiaries, sponsors, advertisers or partners on an aggregate basis, but personally identifiable information will not be disclosed without the user’s prior consent.

SERVICES (USER-SUPPLIED INFORMATION)
If users sign up with any services from TruVida Recovery, We may collect personally identifiable information such as contact information (e.g., name, address, telephone number and e-mail address), demographic information (e.g., zip code, organization and/or role), billing information
(e.g., credit or debit card numbers), or sensitive information (e.g., social security number, healthcare information).

We may use such information for verification and clarification that only authorized users can access to the respective application; to build your electronic client record or electronic personal health record so that TruVida Recovery may provide you the specific personalized service you have applied for and agreed with; and to contact you when deemed necessary, to communicate and provide helpful tips and advice while participating to this service.

EXTERNAL LINKS
In order to provide users with the greatest value, TruVida Recovery may provide links to various accredited third party Web sites. However, even if a third-party affiliation exists between TruVida Recovery and that of other web sites, TruVida Recovery has no authority over linked sites, in which, each maintains its own independent privacy and data collection policies and procedures. TruVida Recovery assumes no responsibility or liability for these independent procedures, methods and/or actions and is not responsible for the independent policies or procedures of any destination sites. Similarly,TruVida Recovery cannot take full and/or any responsibility for the privacy initiatives or the content of such Web sites. These destination links are provided only for the user’s convenience, and as such, users can access them at their own risk. However, TruVida Recovery wishes to ensure the utmost integrity of the TruVida Recovery Web site and its destination links, comments pertaining to TruVidaRecovery.com or any sites visited through TruVida Recovery links are greatly appreciated. See the Contacting this Web Site section below.

SURVEYS AND QUESTIONNAIRES
TruVidaRecovery.com online surveys and questionnaires may ask users for contact and demographic information. Any individual user’s contact information may be used when deemed necessary. Users may opt-out of receiving future mailings; see the choice/opt-in section below.

Demographic and profile data is also collected at TruVidaRecovery.com. This information may be shared altogether with affiliates, subsidiaries, sponsors, advertisers or partners on an aggregate basis, but will not indicate the identity of individual users.

E-COMMERCE
Some TruVidaRecovery.com web site features may use online applications in collecting data to facilitate an e-commerce transaction, such as registering asking you for a specific conference. TruVida Recovery will ask your utmost permission to transfer this data to a third party (e.g., conference coordinator) in facilitating this transaction. TruVida Recovery will then use this information to verify the transaction for customer satisfaction services and accounting reasons. TruVida Recovery may also use this information to help personalize your experience on TruVidaRecovery.com. TruVida Recovery will also share this information with other third parties on an aggregate basis, but it will not indicate the identity of any individual or specific users. See the External Links section above for additional disclaimers regarding third-party Web sites.

CONTESTS
TruVida Recovery may hold contests on TruVidaRecovery.com in which users will be asked for contact and demographic information. The user’s account information is used to contact the user when deemed necessary. Web users may choose to accept future mailings; see the choice/opt-in section
below. Demographic and profile data is also collected at TruVidaRecovery.com. Such information collected is shared with subsidiaries, affiliates, sponsors, partners and/or advertisers on a case-to-case basis, but it will not indicate any identity from individual users.

SECURITY
TruVidaRecovery.com provides security measures in place to protect any loss, misuse and whatever alteration of the information under TruVida Recovery‘s control. TruVida Recovery integrates strict and highest security measures to safeguard online transactions. All personal information is stored in a secured, well guarded Database.

HIPAA COMPLIANCE
Matters relating to the Health Insurance Portability and Accountability Act (HIPAA) privacy and security are collaboratively managed by the Office of Internal Audit, Compliance and Enterprise Risk Management and the information technology security group.  To protect our patients’ privacy and confidentiality, TruVida Recovery strives to ensure the privacy and security of protected health information (PHI) for all our patients as required by HIPAA.  Visit this Link, for more information regarding Truvida’s polocies regaridng HIPAA   

CHILDREN’S PRIVACY PROTECTION
The Web Site covered by this privacy policy is not catered for or targeted at children of specific age. TruVida Recovery will not collect knowingly and personally maintain identifiable information from children 13 years of age or younger.

CHOICE/OPT-IN; REVIEW/CORRECT/UPDATE; CONTACTING THE WEB SITE

TruVidaRecovery.com provides users opportunities to opt-in in receiving communications from TruVida Recovery at the point where TruVida Recovery requests information about the user. We also provide users any options listed below for removing any information from TruVida Recovery‘s database in order to stop receiving communications or TruVida Recovery‘s service; for changing, reviewing and modifying any information previously provided (subject to reasonable frequency limitations, which TruVida Recovery has established as three or fewer requests per year); or should you have any questions, clarifications about this privacy statement, the practices and applications of this Web site, or your interaction with this Web site:

You can send e-mail to: webmaster@TruVidaRecovery.com
You can send mail to the following postal address:

TruVidaRecovery.com
TruVida Recovery
29522 Via Valverde
Laguna Niguel, CA. 92677
You can call the following telephone number: 949-388-3866

THE TERMS OF USE AGREEMENT, ‘MODIFICATION OF THESE TERMS OF USE’ SECTION
TruVida Recovery has the right to change the terms, conditions, and notices under which the TruVidaRecovery.com Web Site is offered, including but not limited to any changes associated with the use of the TruVidaRecovery.com Web Site now or for future references. Regular view of these terms and conditions is in your responsibility. Note that we will give internet users the opportunity to opt-out or prohibit new/unrelated uses of any personal information provided.

EFFECTIVE DATE: December 18, 2015
REVISED DATE: November 16, 2016

Dr. Venice Sanchez

Ph.D., LMFT

Clinical Outreach Specialist, Europe Division

Dr. Sanchez works closely with Truvida Recovery patients regarding substance abuse and related mental illnesses and creates a supportive, cooperative and informed therapeutic environment. Her areas of expertise include Substance Dependence, Dual Diagnosis, Depression, Bipolar Disorder, Schizophrenia, Generalized anxiety disorder, Panic Disorder, Bereavement, Acute stress disorder, and more. Ms Sanchez has extensive training with experts in the field of Substance Abuse, and mood and thought disorders underlying the substance use. She received a Bachelor’s degree from University of California, Los Angeles and Medical Degree from Michigan State University College of Human Medicine. She continues training at the UC Irvine Psychiatry Residency Program and has been recognized with the Outstanding Resident of the Year Award.

Jaime Askew

LMFT, LPCC

Clinical Director

Ms. Askew is a Licensed Marriage and Family Therapist and Licensed Professional Clinical Counselor who has been working in the field treating substance abuse and mental health issues for over twenty years.  She obtained a Master’s degree in Clinical Psychology, with an emphasis in Marriage, Family, & Child Counseling from Pepperdine University and was among the first to obtain the LPCC license in the state of California.  She has been providing clinical supervision and training to interns, conducting workshops, and is a certified Trauma therapy trainer.  Her areas of expertise include working with legal issues, court ordered treatment, family preservation, trauma therapy, cognitive behavior therapy, family systems, social skills training, play therapy, and career/ vocational counseling.  Her passion is in advocating for at risk populations, holistic healing, and treating the underlying, core issues to help individuals achieve their maximum potential and happiness.  Jaime’s extensive experience and passionate leadership is of extreme importance to the overall TruVida clinical program, and her hands-on guidance of our clinical team insures that each patient is receiving optimal therapeutic treatment and care.

John Biroc

Consulting Psychologist

Dr. Biroc has a broad base of mental health and addiction recovery training and experience. He has supervised and taught therapists in various methodologies of effectively working with groups and individuals during therapy. He created and set up new group structures and trained staff in understanding the challenges of addiction recovery. He also helped develop curricula in Sociodrama and Psychodrama. Dr. Biroc is devoted to breaking paradigms that prevent progress in the path to lasting recovery. He is a member of the Nat’l Association of Marriage and Family therapists, and has a Ph.D. degree in Psychology, and a M.S. degree in Counseling from USC.

Dr. Nader Siahdohoni

Consulting Psychologist

Ph.D.

Dr. Nader is one our esteemed consulting Psychologists who provides our Clients with various breakthrough therapy’s that focus the functional systems including neurons, neurotransmitters, and certain brain waves that enable the way we think, behave, move, feel, and maintain homeostasis. Such therapy’s include NeuroMax neurofeedback, the state of art integrated technology in Neurofeedback, combinations of wireless Electroencephalogram (EEG), real time brain mapping and a unique and exceptional neuropathway therapy called “Visual Concentration Attention Therapy (VCAT)”. Dr Nader graduated from Walden University.

Tiffany Agra

Therapist

LMFT #103693

Ms. Agra is a Cognitive Behavioral Therapist, who has been working with individuals, couples, families, and groups for the past seven years. Her other therapeutic approaches include Narrative Therapy, Family Systems Theory, Psychodynamic dream interpretation, and Gestalt Psychology. She has also been a Guest Speaker at other organizations. This unique background has made her effective at helping clients overcome the grip of substance addiction. Tiffany obtained two Bachelor’s degrees from the University of California, Davis, and her Master’s degree from the California State University, Long Beach. She has worked for both the county of Orange and Riverside, helping those who struggle with addiction and mental illness. In addition to providing evidenced-based approaches to the clinical program at Truvida Recovery, she brings her compassion as a fellow addict in recovery; living proof that we do get better!

Deborah Wieland

Therapist

MS, LMFT #96864

Ms. Wieland is an Eclectic EMDR Therapist, using R-TEP and G-TEP, and specializes in several modalities in treating Substance Use issues, Dual Diagnosis, Complex Trauma, and Severe Mental illness. Deborah also provides several types of therapy such as Psychodynamic, Rogerian, CBT, DBT, IFS, PICT, MI, Grief Recovery, Sand Tray, and Attachment Theory to help her patients achieve mental wellness and a sober lifestyle.

She has worked with Psychiatric Hospitals providing crisis interventions and psychotherapy to those struggling with substance abuse issues, mental health issues, and domestic violence. She completed her undergraduate and graduate studies at Vanguard University of Southern California. She has a Bachelor of Arts in Psychology, Summa Cum Laude and a Master of Science in Clinical Psychology. She is currently completing her Doctoral studies in Clinical Psychology at Cal Southern University. Deborah is an active member of EMDRIA, California Association Marriage Family Therapist (CAMFT), American Association of Christian Counselors (AACC), and Psi Chi International Honors Society of Psychology.

Ashley McLaughlin

Therapist

LMFT

Ms. McLaughlin is a Licensed Marriage and Family Therapist specializing in EMDR therapy. She brings over ten years of experience working in the field of addiction to the Truvida Team. She obtained a Master’s degree in Clinical Psychology, with an emphasis in Marriage and Family Therapy from Pepperdine University and has two Bachelor’s degrees in Psychology and Economics from University of California, San Diego. Ms. McLaughlin was trained in EMDR in 2013 and since has been helping individuals process through past traumatic experiences that have contributed to current struggles with substance abuse and mental health symptoms. Her extensive experience and passion for this field has helped guide individuals through the process of recovery in order to experience freedom from their past and a hope for their future.

Travis Taylor

Therapist

LMFT

Mr. Taylor is a Licensed Marriage and Family Therapist specializing in  Drug Abuse & Addiction,  PTSD, Anxiety, Bipolar Disorder, Borderline Personality, Codependency, Coping Skills, Depression, Dual Diagnosis. Taylor uses an integrative approach geared towards understanding self, specifically what drives one’s thoughts and behaviors. He excels in helping patients identify automatic thoughts that lead to specific feelings and undesired actions. Another useful approach stems from understanding how thoughts and behaviors are fueled by former messages that have been consistently reinforced. Travis has over 6 years of therapeutic practice and obtained a Master’s degree at Vanguard University.

Kat Johnson

AOD Counselor, Group Facilitator

With almost 10 years experience working at treatment centers, Kat Johnson shares her wisdom and passion for balanced living, creative writing, and meditation and how each plays a role in early recovery and beyond. Certified as a CADC II, and supported by a bachelors in psychology, Kat’s infectious energy brings her groups to life. She is grateful for every opportunity to spread health and wellness.

Paige A. Chastain

AOD Counselor, Case Manager

Ms. Chastain has dedicated her life to helping the suffering addict/alcoholic, bringing personal experience to both individual substance abuse and group counseling settings. She has worked in the field of addiction for several years, currently working as an addiction counselor and case manager.  Paige too, is a collaborative member of the multi-disciplinary team providing excellence in addiction services, working with clients from detox to intensive outpatient levels of care. She holds a strong skill-set in Psychoeducation, Motivational Interviewing and Dialectical Behavior Therapy.  She also has extensive experience with 12-step recovery programs. Paige is passionate about treating the client with empathy, compassion and respect throughout the client’s journey.  Paige holds an AA from Saddleback College, a BA from the University of California of Irvine and is a certified CADC-I holding memberships with CCAPP and NAADAC.

Lesley Richards

AOD Counselor, Interventionist

Ms. Richards began in this field of healthcare as a volunteer for substance abuse treatment centers and worked her way up from there. Lesley has dedicated her life to helping the suffering addict. it is here strong belief that everyone deserves to have the opportunity to have a safe and sober life.  She is very compassionate about her work as an addiction counselor, and has a strong commitment in helping patients struggling with addiction in developing healthy coping mechanisms, and developing new positive behavioral habits.  Her Group counseling sessions are highly sought after within the TruVida program.  Lesley is a Certified Alcohol and Drug Counselor (CADC), National Certified Intervention Professional (NCIP), Nationally Certified Recovery Coach (NCRC), and is a member of the California Consortium of Addiction programs (CCAP), as well as the International Association of Addiction Professionals.

Christine Green

Treatment Facilitator

Christine Green is a certified personal trainer, and yoga instructor. Ms. Green is dedicated to helping patients struggling with substance abuse transform their lives through a consciousness-based approach to body-in-motion fitness.

Christine passionately shares her 18 years experience with our clients by sharing her specialized Yoga & Energy Healing Program, which she has developed over the past 8 years of working directly with addicts and alcoholics. Her Yoga program facilitates integration of all the layers of life – environmental, physical, emotional, psychological, and spiritual with the primary initial goal of overcoming withdrawal symptoms and cravings from drug and alcohol dependency. TruVida is fortunate to have her as part of the team.

Allison Goode

Art in Recovery Counselor

Allison Goode is a lifelong resident of Laguna Beach and professional artist for over 15 years, and has developed a very successful and trans-formative Art in Recovery program in treatment facilities through out California. Her passion for the fine arts and helping others recover from substance abuse addiction is contagious. Allison has a unique ability to connect with clients through the creative process helping clients set positive goals for their recovery. Ms. Goode has studied Fine Art and Graphic Design at Laguna College of Art and Design, is a certified RADT1 technician, and is currently completing her CCAPP certification program.

Thomas Mladinich

Admissions Manager

Mr. Mladinich hard work ethic and dedication make him a key part of the TruVida team. Tom’s ability to connect and relate with others have allowed him to excel as admissions manager. His personal experience has allowed him to proudly serve those in need of recovery from addiction. Tom is eager to work with our clients and provide the experience, strength and hope that they need to find success in recovery.

Willie Sanchez

Operations Manager

Mr. Sanchez is a self-motivated professional with a positive attitude. He is actively involved in a 12 step fellowship. He effectively contributes to each Patient with their struggles with addiction. Willie is RADT1 certified counselor and has been educated at Long Beach City College.

Jose Flores

Program Manager

Mr. Flores is a highly motivated and hardworking team member with TruVida. He has several years of experience working in treatment helping individuals get back on track, achieving a lot of great results. He brings problem solving skills and experience to use everyday, and is proud and passionate about his profession as a RADT-I program manager.